Long-Term Care Ombudsman: Complaints in Residential Care Facility for the Elderly Settings (CSV)

This data set reflects the number of complaints the Long-Term Care (LTC) Ombudsman Program received during Federal Fiscal Year (FFY) 2012, 2013, 2014, 2015, 2016, 2017, 2018, and 2019 on behalf of residents in Residential Care Facilities for the Elderly (RCFE) settings. The LTC Ombudsman Program identifies, investigates and resolves complaints made by or on behalf of residents in LTC facilities and receives and investigates reports of suspected abuse of elder and dependent adults occurring in LTC and some community care facilities. RCFEs include smaller board and care (6 beds) and larger assisted living facilities licensed by the California Department of Social Services. This data corresponds to federally required complaint categories. Complaints that are still open at the end of the FFY would be included in the following FFY data report.